top of page

Shipping Policy

Shipping Policy for TCG Multiverse:

​

Thank you for choosing TCG Multiverse for your TCG needs. Please review our Shipping Policy to understand how we handle the shipment of our products.

​

1.   Processing Time:

  • Orders are typically processed within 1-2 business days unless otherwise specified. Our team works diligently to ensure that your orders are prepared and packaged with utmost care.

​

2.   Shipping Methods:

  • We offer various shipping methods, and the available options will be presented to you during the checkout process. Shipping costs are calculated based on the selected method, destination, and the weight of the package.

​

3.   Shipping Destinations:

  • TCG Multiverse currently ships to addresses within Australia ONLY.

​

4.   Live Stream Booster Pack/Box Openings:​

  • Booster Packs purchased from TCG Multiverse can be opened on live stream by providing an interactive and engaging experience for our customers.

  • Please select the Option "Rip Live" for Booster Packs/Boxes to be opened Live (Only applies when TCG Multiverse is on Live Stream).

​

5.   Shipping Confirmation and Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email with tracking information. This allows you to monitor the status and estimated delivery time of your package.

​

6.   Delivery Time:

  • The delivery time depends on the shipping method selected and the destination. Please note that delivery times may be affected by factors beyond our control, such as customs processing or unforeseen delays.

​

7.   Lost or Damaged Packages:

  • TCG Multiverse is not responsible for lost or damaged packages during transit. If you encounter any issues with the delivery of your order, please contact the shipping carrier directly to file a claim. (Australia Post)

  • Under no circumstances is TCG Multiverse liable for lost or damaged shipments once they are handed over to Australia Post.

​

8.   Address Accuracy:

  • It is the Customer's responsibility to provide accurate and complete shipping information. TCG Multiverse is not liable for packages delivered to incorrect addresses provided by the customer.

​

9.   Contact Information:

  • If you have questions or concerns about our Shipping Policy, please contact us via our contact us page and we will get back to you as soon as we can.

​

By making a purchase from TCG Multiverse, you agree to abide by the terms outlined in this Shipping Policy.

 

We appreciate your Kind understanding and look forward to delivering an exciting TCG experience!

​

TCG Multiverse Team.

bottom of page